Shipping policy
Last updated: September 18, 2026
At Sarfiona, we want to make your shopping experience simple and convenient. This Shipping Policy explains our shipping locations, available shipping methods, order processing, tracking, cancellations, returns, and exchanges.
Shipping Location
At this time, Sarfiona ships within the United States only.
We currently do not offer international shipping.
Shipping & Delivery Times
After your order has been processed and shipped, estimated delivery times are:
| Shippping Name | Transit Time | Shipping Cost |
| Standard Shipping | 7–12 business days | $0.00 |
Free Shipping :
We provide Free Shopping as Standard Shipping.
These are estimated delivery times, not guaranteed delivery dates. Actual delivery may vary depending on your location, shipping carrier, customs processing, weather, holidays, and other circumstances outside our control.
Order Processing
Orders are typically processed within 1–3 business days after payment has been successfully received ( Monday - Saturday).
Orders placed on weekends or U.S. holidays may begin processing on the next business day.
During holidays, promotions, or periods of high order volume, processing times may be longer than usual.
Shipping & Delivery
After your order has been processed, it will be shipped using the shipping method selected at checkout.
Delivery times may vary depending on your shipping address, carrier, product availability, and other circumstances. Estimated delivery dates are provided for convenience and are not guaranteed.
For dropshipped products, items may be shipped directly from one of our third-party suppliers or fulfillment partners.
Shipping Carriers
Depending on your order and delivery location, we may use trusted carriers including:
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FedEx
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USPS
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UPS
The carrier used for your order may vary.
Order Tracking
Once your order has shipped, tracking information will be provided when available.
Please allow up to 24 hours for tracking information to become active or show movement after you receive your tracking number. In some cases, carrier systems may require additional time to update.
If your tracking information has not updated after 24 hours, please allow additional time for the carrier to scan and process the package. If you continue to have concerns, contact us at support@sarfiona.com.
Order Changes & Cancellation Requests
We understand that you may occasionally need to change or cancel an order.
If you need to change or cancel your order, please contact us as soon as possible at support@sarfiona.com after placing your order.
We will make reasonable efforts to accommodate your request; however, cancellation or order changes are not guaranteed once an order has entered processing, been fulfilled, or shipped.
Once an order has shipped, it cannot be canceled. If you no longer want the item, you may be able to return it in accordance with our Return & Refund Policy.
Please include your order number and the requested change or cancellation when contacting us.
Returns & Exchanges
We want you to be satisfied with your purchase. Eligible items may be returned or exchanged in accordance with our Return & Refund Policy.
Before sending any item back, please contact our customer support team at support@sarfiona.com to request return instructions.
For complete information about eligibility requirements, return timeframes, exchange conditions, and refunds, please review our:
Please do not send items back without first contacting our support team, as unauthorized returns may not be accepted.
Incorrect Shipping Information
Please carefully review your shipping address before completing your purchase.
If you notice an error in your shipping address, contact us as soon as possible at support@sarfiona.com. While we will do our best to assist you, we cannot guarantee that an address can be changed after an order has been processed or shipped.
Sarfiona is not responsible for delivery issues caused by an incorrect or incomplete shipping address provided by the customer.
Delayed, Lost, or Damaged Packages
Shipping delays can occasionally occur due to carrier delays, weather, holidays, incorrect addresses, or other circumstances outside our control.
If your package appears to be significantly delayed, lost, or damaged, please contact us at support@sarfiona.com with your order number and tracking information so we can assist you.
Contact Us
If you have questions about shipping, cancellations, returns, or your order, please contact us:
Sarfiona
543 E 108th St APT 3C
Brooklyn, NY 11236
United States
Email: support@sarfiona.com
Phone: +1 (209) 237-0450
Business Hours: Monday–Friday, 9:00 AM–5:00 PM EST
Thank you for choosing Sarfiona.